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What You Agree To When You Use mckeehen

Our terms exist to protect your account and set clear expectations on both sides — what we commit to and what you agree to when you access the platform.

State-by-state eligibilityAccount terms apply at loginPayPal, Venmo, Play+ covered under payment policyData rights outlined belowContact path for legal requests
mckeehen What You Agree To When You Use mckeehen
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account

Your account data stays within our secured infrastructure. We do not sell personal data to third parties. Identity verification documents submitted during account setup are retained only as long as state law or our licensing obligations require, after which they are deleted from active storage. Cookies on mckeehen are used for session management and fraud prevention — not for behavioral ad targeting outside the platform. You can request a copy of the data we hold on your account at any time through the process outlined below.

Data Retention We keep your account data only as long as required by applicable state law or internal compliance obligations. You can request deletion after account closure through email support.
Cookie Use Session cookies keep your account active and protect against unauthorized login attempts. No behavioral tracking cookies are shared with external ad networks.
Identity Verification Documents you upload during verification — government ID, address confirmation — are encrypted in transit and at rest. Access is restricted to compliance staff only.
Data Access Requests To receive a copy of what we hold on your account, send a request via your registered email. We process these requests within the timeframe required by applicable state law.
LEGAL CONTACT PATHS

Reach Us About a Policy Question

Legal questions and account-rights requests have a direct path to our team. Whether you're asking about data access, contesting a transaction involving your PayPal or Venmo deposit, or requesting account closure, the channels below connect you to someone who can actually help — not an automated loop.

Live Chat Open the chat widget from any page inside your account. Legal and policy questions are routed to the compliance team, not a general queue.
Email Support Send policy and data requests to our support address found in your account settings. Include your account ID so we can locate your record without delay.
Account Settings Several legal actions — data download requests, marketing opt-outs, communication preferences — can be handled directly inside your account dashboard without contacting support.

Your Legal Questions, Answered Directly

These are the questions we get most often about our terms, your rights, and how policy works in practice on mckeehen. If your question isn't here, live chat is the fastest path to a clear answer.

Access depends on your state's law. We operate only in states where online casino and sportsbook activity is permitted. Check eligibility when you create your account — we confirm your location at that step.

Our payment policy covers both PayPal and Venmo as deposit and withdrawal methods. Each transfer is also subject to that provider's own terms. Disputes must first go through our support team before escalation.

Yes. Send a data access request from your registered email address to our support team. We'll compile and return what we hold on your account within the period required by applicable state law.

Contact support through live chat or email. Request account closure and a balance return in the same message. Retained data after closure follows our legal-hold schedule, which we'll explain when you make the request.

We email your registered address before any material change takes effect. If you continue using your account after the effective date, you've accepted the updated terms. Disagreement means you should close your account first.

Yes, but Play+ card activity is jointly governed by our payment policy and the card issuer's terms. Both apply. If there's a conflict, contact our support team and we'll identify which policy controls the specific transaction.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.